Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTHER602D Mapping and Delivery Guide
Manage work within the western herbal medicine framework

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency HLTHER602D - Manage work within the western herbal medicine framework
Description This unit covers the skills and knowledge required to manage the effective work practices of self and others within a herbal medicine framework
Employability Skills This unit contains Employability Skills
Learning Outcomes and Application This unit applies to work in western herbal medicine
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not Applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Communicate knowledge of herbal medicine philosophy, principles and practices
  • Effectively communicate the major and minor forms of diagnosis and treatment practices on a one-to-one or group basis
  • Explain central philosophies and historical developments
  • Integrate recent developments and new practices into client services
       
Element: Demonstrate commitment to ethical work practices
  • Maintain confidentiality of client information by storing and disposing of records according to clinic requirements
  • Review work practices periodically to ensure skills and practices are kept current
  • Ensure work practices show respect for staff and client rights
  • Ensure work practices adhere to legal, regulatory and clinic guidelines
  • Implement measures to ensure accountability for professional practices
       
Element: Manage workplace relationships
  • Use effective communication and interpersonal skills to ensure all workplace interactions contribute to achievement of clinic objectives and promotion of the practice
  • Ensure workplace relations reflect consideration of the full range of individual and cultural differences
  • Ensure any issues related to the wellbeing of work colleagues are dealt with promptly and in accordance with clinic procedures
  • Ensure potential and actual workplace conflicts are handled to minimise disruption
       
Element: Manage the achievement of quality standards
  • Establish personal hygiene and infection control guidelines and ensure they are practised throughout the organisation
  • Undertake hazard control measures and reporting procedures according to clinic guidelines
  • Review individual and clinic performance is against established standards
  • Respond appropriately to client feedback and complaints
       
Element: Ensure ongoing development of self and team
  • Regularly monitor own performance against workplans, clinic objectives and client needs
  • Seek and access opportunities for formal and informal development of skills and knowledge to optimise performance
  • Monitor and develop individual performances to enhance team performance where appropriate
  • Provide coaching and mentoring which contributes effectively to development of workplace knowledge, skills and attitudes
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of performance in the workplace or a simulated workplace (defined as a supervised clinic) is essential for assessment of this unit

Consistency of performance should be demonstrated over a range of workplace situations

Assessment may contain both theoretical and practical components and examples covering a range of clinical situations

Evidence is required of both knowledge and skills application

Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum, age, culture and gender

Assessment of sole practitioners must consider their unique workplace context, including:

interaction with others in the broader professional community as part of the sole practitioner's workplace

scope of practice as detailed in the qualification and component competency units

holistic/integrated assessment including:

working within the practice framework

performing a health assessment

assessing the client

planning treatment

providing treatment

Context of and specific resources for assessment:

Assessment should replicate workplace conditions as far as possible

Simulations may be used to represent workplace conditions as closely as possible

Where, for reasons of safety, access to equipment and resources and space, assessment takes place away from the workplace, simulations should be used to represent workplace conditions as closely as possible

Resources essential for assessment include:

relevant texts or medical manuals

relevant paper-based/video assessment instruments

appropriate assessment environment

skilled assessors

Method of assessment

Observation in the work place (if possible)

Written assignments/projects

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice

Questioning

Role play simulation and practical demonstrations

Short tests and essays

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in culturally and linguistically diverse (CALD) environments

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

A range of alternative and complementary therapies

Ethical issues in management

Ethical issues in natural medicine

How herbal medicine works with the conventional medical model

Industry standards

Management issues and responsibilities

WHS requirements in the workplace

Philosophical tradition of science / western medicine

Sociology of health and the health care system

Team development issues

The current political context of healthcare

The dynamic interchange between the physical, mental, social, environmental and spiritual landscape

The herbalist integration of these approaches to health

The history of herbal medicine

The philosophies, principles, practices and tools of herbal medicine practice

The philosophy, principles and practices of other alternative and complementary therapies

The qualitative, quantitative, cultural and traditional lines of evidence used in herbal medicine

The rationalistic, analytical approach to an understanding of disease

The vitalistic, empirical approach to health

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Communicate in one-to-one and group settings

Correctly identify information needs

Demonstrate documentation skills

Demonstrate management skills

Demonstrate team development skills

Explain clinic guidelines and legislation

Explain relevant products and services

Identify ethical issues

Model work which demonstrates an understanding of underpinning values and philosophies in the herbal medicine framework

Promote, implement and manage work attitudes and practices that reflect awareness of the importance of a range of aspects of sustainability

Provide leadership, coaching and/or mentorship

Seek out and implement new industry findings and practices

Undertake performance reviews

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

The major and minor forms of herbal medicine diagnosis may include:

Observation

Discussion

Taking temperature

Taking pulse and blood pressure

Palpation and auscultation

Percussion

External physical examination

Urine tests

Assessment of growth (e.g. height, weight and head circumference) and development

Overview of system by enquiring about the presence of previously diagnosed organic diseases and functional disorders

Any other method in which the practitioner has been trained to a competent standard

Procedure which is conducted according to legislative and regulatory require

Herbal medicine treatment practices may include:

Prescription of herbal medicines

Dispensing of extemporaneous preparations

Measures are implemented could refer to:

Supervision of practice

Financial documentation

Documentation of medicine prescription and supply

Case notes

Practitioner qualification

Performance reviews

Current certification for special services offered, where appropriate

Organisation standards and procedures

Effective communication and interpersonal skills may include:

Active listening skills

Ability to establish rapport and trust

Eye contact

Verbal communication skills

Written communication skills

Empathy and respect

Ability to clarify needs

Conflict resolution skills

Negotiation skills

Presentation

Honesty and integrity

Opportunities for formal and informal development of skills and knowledge may include:

Articles, public presentations, interviews and other communications

Attendance at lectures or other education activities

Participation in research projects

Attendance at association meetings

Subscription to professional journals

Clinic supervision

Provision of or participation in training

Study, distance-based learning

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Effectively communicate the major and minor forms of diagnosis and treatment practices on a one-to-one or group basis 
Explain central philosophies and historical developments 
Integrate recent developments and new practices into client services 
Maintain confidentiality of client information by storing and disposing of records according to clinic requirements 
Review work practices periodically to ensure skills and practices are kept current 
Ensure work practices show respect for staff and client rights 
Ensure work practices adhere to legal, regulatory and clinic guidelines 
Implement measures to ensure accountability for professional practices 
Use effective communication and interpersonal skills to ensure all workplace interactions contribute to achievement of clinic objectives and promotion of the practice 
Ensure workplace relations reflect consideration of the full range of individual and cultural differences 
Ensure any issues related to the wellbeing of work colleagues are dealt with promptly and in accordance with clinic procedures 
Ensure potential and actual workplace conflicts are handled to minimise disruption 
Establish personal hygiene and infection control guidelines and ensure they are practised throughout the organisation 
Undertake hazard control measures and reporting procedures according to clinic guidelines 
Review individual and clinic performance is against established standards 
Respond appropriately to client feedback and complaints 
Regularly monitor own performance against workplans, clinic objectives and client needs 
Seek and access opportunities for formal and informal development of skills and knowledge to optimise performance 
Monitor and develop individual performances to enhance team performance where appropriate 
Provide coaching and mentoring which contributes effectively to development of workplace knowledge, skills and attitudes 

Forms

Assessment Cover Sheet

HLTHER602D - Manage work within the western herbal medicine framework
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

HLTHER602D - Manage work within the western herbal medicine framework

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: